Privacy Policy
Last updated: 26 October 2026
1. Introduction
Spice Bazar (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
2. Information We Collect
We may collect information you provide directly, such as name, email address, phone number, and shipping address when you place an order or contact us. We also collect payment-related information processed securely through our payment provider (e.g. Razorpay). We may automatically collect usage information when you visit our site, including pages viewed, buttons and links clicked, add-to-cart actions, checkout steps, and search terms. This is used only to understand shop traffic and improve the website. We do not record passwords, OTP codes, or keystrokes.
3. How We Use Your Information
We use your information to process orders, send order updates, respond to enquiries, improve our website and services, send promotional communications (with your consent), and comply with legal obligations.
4. Sharing of Information
We do not sell your personal data. We may share information with service providers (e.g. payment gateways, delivery partners) only as necessary to fulfil orders and operate our business. We may disclose information if required by law or to protect our rights and safety.
5. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
6. Your Rights
You may request access to, correction of, or deletion of your personal data. You may also opt out of marketing communications. To exercise these rights, contact us using the details on our Contact page.
7. Cookies
Our website uses first-party analytics (pages, clicks, cart, and checkout steps) stored on our server so we can improve the shop. We may also use cookies and similar technologies to remember your cart and login session. You can adjust your browser settings to manage cookies.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review this policy periodically.
9. Contact Us
For any questions about this Privacy Policy or our data practices, please contact us via our Contact page.